Job Description :

- Answering calls and resolving queries about product or company.

- Noticing significant subtleties of every discussion.

- Conveying verbal acknowledgments of offers to our Sales group for closing.

- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

- Maintains operations by following policies and methodology and functional changes.

- Keeps up quality service by adhering to organisation guidelines.

- Reaching potential or existing clients to advise them about an item or administration utilising pre-defined scripts.

- Responding to inquiries concerning things or the organisation

- Posing questions to comprehend client necessities and close sales

- Considering the details of each offering and staying side by the side of updates to these contributions.

- Acquiring and updating an individual's contact details.

- Calling active or old customers to encourage the purchase of items.

Requirements :

- Proven experience as a telesales representative or other customer service role.

- Graduate in any field

- Excellent knowledge of the English language

- Good knowledge of computer programs like (CRM software) and other telephone systems

- Proven track record of successfully meeting sales quota over the phone.

- Ability to switch communication styles

Skills :

- Proficient in communication and interpersonal skills

- Research and record-keeping skills

- Verbal communication

- Outstanding negotiation skills to resolve issues and address complaints

- Data entry skills

- Closing skills

- Telephone skills

Benefits :

- Flexible working hours

- 6 - Days working culture

- Health Insurance Benefits

- Tenure Recognition and Awards

- Leave Benefits as per Milestones

- Performance Linked Growth Opportunities

- Out of Term Appraisals

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.