Senior Talent Acquisition Specialist at Valuedrive Technologies Pvt Ltd - Spinny
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Valuedrive Technologies - Inside Sales Specialist - Spinny (1-6 yrs)
Inside Sales Specialist
About Company - Spinny (Truebil)
- Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers.
- As a testimony of Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinny is backed by leading global venture firms -Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn.
- Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore. Truebil operates independently as a sister brand, aiming to capture the under-penetrated market of value-conscious car buyers.
Key Responsibilities Include :
- Building a relationship with the customer over call as the first point of contact from Spinny
- Engaging in active listening with callers, making recommendations for products or services that may enhance their journey
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to exceed call center metrics while providing excellent customer service
- Scheduling customer visits to retail hubs for the hub teams to take further
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