Assistant Manager - HR at Usam Technology Solutions (P) Ltd
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USAM Technology Solutions - Inside Sales Role - IT Hardware (1-5 yrs)
- Leads generating through tele-calling.
- Generate new and repeat sales by providing product and technical information in a timely manner
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
- Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
- Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals
- Present a professional image at all times to customers and vendors
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