Experience: 3+ Years of relevant industry experience

Job Location: Ecospace Business Park, Newtown, Kolkata

Duties & Responsibilities :

- Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client

- Develop open and effective channels of communication with each client that can be employed by other departments as well

- Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction

- Encourage revenue growth by inspiring clients to purchase accessories and additional services

- Become the reliable point of contact for each customer that is required to establish a strong business relationship

Skills Required :

- Strategic thinking cum intellectual quickness with a natural ability to get things done!

- A keen eye to detail, agile, and execution-oriented personality.

- Ability to work in an entrepreneurial environment - self-starter, wearing a few hats, high tolerance for ambiguity.

- Must be able to multitask and be able to maintain focus while doing such.

- Must be comfortable with tight timelines.

- Must have a sense of urgency.

- Ability to find solutions to challenges coupled with a willingness to do what is necessary in order to ensure timelines and make sure that goals are met.

- Must possess speed and versatility.

- Good judgment, strong organization skills decisiveness cum good written communication skills.

Why Join Us?

- Get a chance to contribute and get recognition from Day 1

- Enjoy fixed working hours from 10:30 AM to 7:00 PM

- Work 5 days a week (Enjoy work-life balance)

- An award-winning company with best in class infrastructure, modern work environment

- A friendly, Supportive, Professional and achievement-oriented management team

- Competitive Salary and Benefits, Professionally run HR team

- An opportunity to learn new things every day.

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