VP - Human Resources at UrbanClap
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UrbanClap - Senior Category Manager (3-4 yrs)
Why are we building UrbanClap :
The local and home services industry is very fragmented and unorganized. Prior to UrbanClap, hiring a plumber, beautician, yoga trainer, math tutor etc. was a painful process. There were no standards, no concept of trust, pricing inefficiencies etc. In a nutshell, the industry was shackled in the - yellow pages- era, and had seen no fundamental innovation for far too long.
- The UrbanClap team is young and passionate, and we see a massive disruption opportunity in his industry. By leveraging technology, and a set of simple yet powerful processes, we wish to build a platform which can organize the world of services - and bring them to your finger-tips.We believe there is immense value (akin to serendipity) in bringing together customers and professionals looking for each other. In the process, we hope to impact the lives of millions of service entrepreneurs, and transform service commerce they way Amazon transformed product commerce.
Job responsibilities :
- Sharply understand the category in depth to build a strong product market fit - what is the need of the customers and who are the right professionals to serve them
- Create the right product flow on demand side and selection criteria to identify and bring onboard only the best professionals in the trade
- Identify the right channels for demand and supply growth as well as pricing levers to steadily scale the category on volumes and revenue
- Ensure market equilibrium is maintained between supply and demand across all cities, hyper local areas, customer segments and price-points
- Constantly be in close touch with customers and professionals through surveys, calls and meetings to understand on-the-ground experience and ways to improve it
- Contribute in creation of quarterly/monthly plans and completely own up the execution of the same to maximize revenues
- Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects
Job requirements :
- Graduation from a Tier 1 college - IIT, IIM, BITs, St Stephens (Ideally 2014 or 2015 pass-outs)
- 1.5 to 2 years of experience at a leading strategy consulting firm - McKinsey, BCG, Bain, Booz or AT Kearney, top tier investment banks or FMCG companies, leadership role in a startup
- Ability to think through a business both strategically and operationally
- Hands-on ability to execute independently
What can you expect :
- A phenomenal work environment, with massive ownership and growth opportunities
- Quick iterations and executions - fail-fast attitude
- Access to a world-class mentorship network
- Massive, and direct impact of the work you do on lives of people
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