About UE :

At Urban Essentials, we are on a mission to provide utmost comfort to women with a comfortable line of hygiene products. With our brand - Plush- we want to be part of a woman's endeavors and her successes; in short, be the cushion she sleeps on, so she can wake up her strongest. If you're a relentless optimist and team-player, you will fit right in. A good sense of humor helps, too. We aim to be a small, tight-knit group with a deep appreciation for the bold and the curious.

Role Summary :

- Urban Essentials is looking for an exceptionally motivated individual for the role of a Social Media Coordinator to lead the efforts in planning and execution of all things social media end-to-end.

- The candidate will be responsible for growing and engaging the Plush community on all major digital platforms. This would include coming up with certifiably creative ways of putting out content in-tune with the brand ethos.

- The candidate must possess strategic creative thinking, with a strong understanding of how thoughtful commercial design can influence and strengthen a brand. Ability to come up with bold new ideas to drive the brand language forward is a key.

- The candidate's role will involve handling everything from brand love and banter to customer escalations, support questions, and everything in between.

When you're most comfortable, you shall (key responsibilities) : 

- Work with the team and external agency in defining and carrying out the digital language of the brand in an on-going basis including coming up with posts across the platforms.

- Own customer-centric social campaigns to help grow mentions and harness brand evangelists.

- Manage and respond to all social media inbounds DMs, customer inquiries, and reviews across Facebook and Instagram channels.

- Track all user-generated content and document memorable interactions to build robust content library.

- Establish Influencer Strategy - Identify, recruit and help manage influencers and third-party content creators to share experiences of Plush brand and products.

Our dream candidate is (Qualifications) : 

- Bachelor's Degree.

- 1-3 years of proven experience at social media marketing role in house or agency.

- Putting the customer first in all situations and scenarios.

- Knows the ins and outs of the latest internet/cultural trends.

- Thinks creatively and long-term among customer engagement.

- Possesses a - hands-on- mentality and - no task is too small- attitude.

 - Platforms we'd love for you to be comfortable with.

- Google Adwords.

- Facebook Ad Manager.

- Instagram.

- Blogs.

- We are an equal opportunity employer and deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

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