Talent Acquisition at UpGrad Education Pvt. Ltd
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upGrad - Manager - Inside Sales (5-13 yrs)
What will you be doing ?
- Being a mentor and manager for 8-12 Admissions Counselors.
- Owning the complete sales closing life cycle for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship management
- Training existing Admissions Counselors on how to sell to potential learners.
- Carrying monthly and quarterly enrolment/revenue and collection targets
- Establishing the uniqueness and effectiveness of upGrad's model of online learning.
What we are looking for ?
- Individual with outstanding English communication (written and verbal) and interpersonal skills.
- Experience in sales in B2C ideally. Education sales experience preferred but not essential.
- Rock-star sales performers with proven track records.
- Great listeners, and trustworthy individuals who can bond with our potential learners. Individuals with ability to approach any situation with patience and very strong empathy
- Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
- Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets
- Passion to deliver the highest levels of customer service at all times
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable
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