Recruiter at Upgrad Education Pvt Ltd
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upGrad Education - Executive - Sales (0-4 yrs)
Job description :
Designation : Outbound/inbound Sales Executive
Process : Outbound/inbound
Location : Noida
Salary : Upto 4LPA
Benefits : PF +ESIC
Qualification: Graduate/Under graduate
- Must have good communication skill
Roles & Responsibilities :
1. Answer inbound calls or make outbound calls.
2. Provide solutions to complaints or issues from customers or clients.
3. Provide a personalized service that meets the needs of customers.
4. Give information regarding the company's latest products and services.
5. Upsell products and services.
6. Utilize available resources to find the information you require.
7. When necessary, transfer calls to other members of the team.
8. Make meaningful notes from your contacts with customers.
9. Determine whether or not clients are experiencing any difficulties.
10. Report customer feedback
11. Organize and maintain customer databases.
12. Follow up calls to customers
13. Increase customer loyalty by providing a positive phone experience.
14. Products and services can be upsold.
15. Increase customer loyalty by providing a positive phone experience.
Please share your updated cv on the same no. 844831483, so accordingly we can proceed , We're looking forward to hearing from you!
Note : Those who have higher package also can share their cv's.
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