Job Description : Admission Counsellor

- The ideal candidate for this role is that you are a proven sales performer adept in direct-to consumer consultative sales.

- You are comfortable working with high ticket size products that require focused nurturing over a period and yet can build urgency for the end consumer to decide fast.

- You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team.

What will you be doing ?

- Being a mentor and guide, who potential learners can look up to for career advice.

- Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyze their career.

- Carrying weekly enrolment/revenue and collection targets.

- Establishing the uniqueness and effectiveness of upGrad' s model of online/blended learning.

- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.

What are we looking for?

- Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.

- Hardworking Individuals with high dedication and extreme determination.

- Experience in EdTech sales would be an advantage.

- Rock star sales performers with proven track records.

- Great listeners and trustworthy individuals who can bond with our potential learners.

- Individuals with the ability to approach any situation with patience and powerful empathy.

- Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.

- Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

- Passion for always delivering the highest levels of customer service.

- Basic proficiency in MS Office Suite is required.

What are your deliverables / KPI's ?

- Minimum of 100+ Dials every day with 40+ Connects.

- 2 hours of talk time on an average per day & 1 Video Session

- 2 enrolled students per week.

- Weekly revenue targets to be met consistently

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