Talent Acquisition at upGrad
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upGrad - Academic Counselor (0-5 yrs)
Job Description:
- The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales.
- You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team.
What will you be doing?
- Being a mentor and guide, who potential learners can look up to for career advice.
- Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
- Carrying weekly enrolment/revenue and collection targets.
- Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?
- Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
- Rockstar sales performers with proven track records.
- Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.
What are your deliverables / KPI's?
- Minimum of 100+ Dials every day with 40+ Connects.
- 2 hours of talk time on an average per day & 1 Video Session
- 2 enrolled students per week.
- Weekly revenue targets to be met consistently.
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