About Unthinkable : 

With Unthinkable, we help our customers to disrupt faster by decreasing time-to-market via reducing the time gap between an idea and working software. Combining our experience of building 100+ software solutions and developing products using decoupled software components to reduce redundant code, we are in a unique position to take this unconventional approach to software development.

Unthinkable Solutions is a parallel business unit of Daffodil Software.

About Daffodil Software :

- Daffodil Software is a software services company that is a technology partner to 80+ dynamic organizations across the globe. Daffodil's customers range from early stage start-ups to Global Fortune 500 enterprises. Daffodil's specialty lies in our ability to look beyond technologies and deliver innovative and progressive solutions.

- Winner of Deloitte Tech Fast 50 India, Daffodil experiments with latest technologies, design approaches and development methodologies to build cutting edge software solutions. They are known for investing in futuristic technologies, AI and Blockchain are no exception.

- Daffodil is also working on some very exciting ideas that can change the world, and is in process of setting them up as startups within Daffodil.

Our Goal :

- We, at Daffodil, value innovation, ownership, hard-work and smart risk-taking attitude with continuous desire to learn and improve oneself every day-

Location : Gurgaon

Role : Key Account Manager

Experience : 6-8 years of proven work experience in sales management, key account management, or relevant experience

Education : Bachelor's degree in marketing, business administration, sales, or relevant field; Master's degree preferred

Responsibilities : 

Diligently handling a dedicated portfolio of key accounts to :

- Build a complete understanding of client's needs and expectations

- Develop a long-term and trusting relationship with key stakeholders

- Resolving client's key issues and complaints

- Managing communication between client and internal stakeholders

- Staying on top of client's needs, vision, IT roadmap and any anticipated deviations

- Develop an in-depth understanding of the account, their business, and key stakeholders

- Improving per account revenue by effective up-selling and cross-selling

- Grab a higher share of client's annual IT spend by pitching relevant services and broadening their required product portfolio base

- Track delivery timelines and quality to ensure the highest quality of deliverables are being produced on time

- Presenting reports to senior management on account progress, goals and quarterly initiatives

Requirements : 

- Goal-oriented, organized team player able to manage conflict

- Able to mentor, encourage and lead a team

- Self-motivated and self-driven

- Excellent interpersonal relationship skills

- Ability to analyze data and sales statistics and translate them into better strategy

- Excellent verbal and written communication skills

- Superior MS Excel and PowerPoint skills

- Strong negotiation skills, with ability to follow-through on client contracts

- Proven results of delivering client solutions and meeting sales goals

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