Univariety - Executive - Customer Success (0-2 yrs)
Job description for Customer Success Executive
- Client Engagement specialists help businesses by managing all internal and external communication of a company.
- Arrange and coordinate with the clients, and plan events/webinars/sessions.
- Adhere to the company's style guide, ensuring that we produce a high-quality and error-free copy.
- Build and maintain relationships with internal and key external vendors/Clients.
- Ability to handle multiple calls/queries over the phone/chat/email and respond on a timely basis
- Develops Healthy Customer Relationships and regular follow-ups with the clients.
- Engage with Clients Proactively
- Excellent interpersonal skills with a focus on collaboration and teamwork.
Requirements:
- Any Graduate/Masters with 0 to 2 years of exp with good communication skills or someone with an experience in coordination roles.
- Excellent written and verbal communication skills specialist.
- Good at MS Office, Word, Powerpoint, Excel.
- Fresher from Tier 2 college or experience in dealing with B2B/B2C clients for about 1 to 2 years.
