Recruitment Consultant at Unity Small Finance Bank Limited
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Unity Small Finance Bank - Customer Support Professional - Operations & Support Vertical (1-6 yrs)
Key Responsibilities :
1. Providing an outstanding and remarkable customer support experience via various communication Channels (Chat, email, phone)
2. Representing our product online at all times.
3. Provide accurate, valid and complete information by using all available resources within a company.
4. Active collaboration with internal/external stakeholders to tackle any customer issues
5. Taking ownership of issues, performance and service delivery
6. Maintaining of proper level of product and process knowledge
