HR Recruiter at TekPillar Services Pvt. Ltd
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Unit Sales Manager - BFS (1-4 yrs)
- We are looking for Unit sales manager who will be responsible for supervising and organizing the sales team.
Roles & Responsibilities :
- Manage a team of individuals working on customer support
- Resolve customer complaints brought to your attention
- Create policies and procedures
- Plan the training and standardization of service delivery
- Manage inbound and outbound customer calls in a timely manner
- Identify customers needs and wants, clarifying information whenever possible
- Conduct quality assurance surveys with customers and provide feedback to the team
- Gain comprehensive product knowledge to enhance customer support
Required skills :
- Strong communication skills.
- Creating and implementing a sales plan.
- Meeting sales goals by monitoring progress.
- Analyzing sales data.
- Presentation skills.
- Management and leadership skills.
Contact : 70694 58337
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