JOB TITLE : CUSTOMER SERVICE OFFICER - Ice-cream (ICD)

JOB LOCATION : Anywhere in Maharashtra, Gujarat

ABOUT HINDUSTAN UNILEVER LIMITED :

No matter who you are, or where in the world you are, the chances are that our products are a familiar part of your daily routine. Every day, around the world, people reach for Unilever products. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 150 million times a day, someone somewhere chooses a Unilever product.

Look in your fridge, or on the bathroom shelf, and you're bound to see one of our well-known brands. We create, market and distribute the products that people choose to feed their families and keep themselves and their homes clean and fresh.

CSO Ice creams :

A CSO is responsible to drive sales and distribution for the company products and manage his/her allocated territory and the customer.

1. Achieve sales targets through selling (visiting market) and driving RS (Redistribution Stockist) system.

2. Analyze how to improve the competitive position in the market through improved customer service.

3. Negotiate with the RS and develop the people on managing customers to obtain more business.

4. Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities.

5. Monitor systematically the performance of the RS and RS's sales team and take the corrective action (infrastructure gaps) and training the RS Sales team to deliver the numbers.

6. Work within budget limits for brand activities organize promotion activities in consultation with the superiors

Desired Candidate Profile :

- 1yr to 6 yrs of experience in Ice Cream Sales division and Vending experience

- Team handling experience is a plus

- Good knowledge on the Market.

- Executing Promotional activities

- Decent communication skills in English & local language

Education : Full time Bachelor degree

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