Operations Consultant at Uber Systems India Pvt. Ltd.
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Uber - Customer Relations Manager (0-2 yrs)
Uber is looking for an enthusiastic, customer obsessed person preferably from a hospitality or retail sales background to start it's Pune Airport operations.
Main roles and responsibilities :
Welcoming passengers by greeting them, pitching them Uber and offering them assistance in booking a ride.
Ability to resolve rider problems and being the face of Uber at Pune Airport.
Advising new and existing riders by providing them information on Uber special promotions/benefits and it's exclusive features.
Ensuring efficient queuing system and engaging as many riders as possible.
Coordinating with parking agents to ensure quick and continuous occupancy in pickup zone.
Delivering the best experience for riders by managing different pickup times for riders.
A rare opportunity to be a part of the fastest growing startup in the world and changing the way people commute.
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