Talent Acquistion at Tyresnmore Online Private Limited
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Tyresnmore - Associate - Sales (0-1 yrs)
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives
- Process order information; schedule appointments
- Seize opportunities to upsell products when they arise
- Keep records of all conversations in our call center database in a comprehensible way
- Providing customers with the organization's service and product information.
- Processing orders, and queries requested by the customers.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in timely manner
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating and coordinating with internal departments.
- Generate customer interest in the services or products offered by the company.
- Coordinate with the dispatch team to send products or provide services on time to customers.
- Other duties as assigned.
Requirements :
- 2 -3 Years of relevant experience in in sales, marketing, or customer service roles
- Ability to multi-task, set priorities and manage time effectively
- Proficient with computers and software such as Microsoft Office
- Knowledge of Multiple Languages- Tamil, Kannada, Hindi and English
- Excellent written and verbal communication abilities and interpersonal skills
- Customer focus and adaptability to different personality types
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
