TVS Motor - Sales Consultant (2-5 yrs)
- Greets all customers promptly; provides timely professional service.
- Completes Customer Records (CDIF) promptly and accurately.
- Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate.
- Improve SSI, RDI or any other customer satisfaction related scores
- Builds customer loyalty and promotes the dealership brand image.
- Is accurate and timely in completing paperwork and assigned tasks.
- Sells accessories, Insurance and Finance products.
- Delivers vehicle to customers in a positive and memorable way.
- Effectively prospects by phone, mail, e-mail and face-to-face to meet prospect generation targets.
- Identifies repeat customers and treats them accordingly.
- Contacts previous customers, especially those who are ending their finance tenure, about new product arrivals.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.