Tulsi Studio - Customer Relationship Manager (0-1 yrs)
Job Title: Customer Relationship Manager (CRM)-
Location : THANE WEST
Job Type : Full-time
Company : TULSI STUDIO
About Us :
-Job Description:-
We are seeking a dedicated and motivated Customer Relationship Manager (CRM) to join our team. As a CRM, your primary responsibility will be to build and maintain strong relationships with our clients, encourage them to visit our store, and effectively manage customer data using Excel. If you are a proactive individual with excellent communication skills and proficiency in Excel, we'd love to hear from you!
-Key Responsibilities :
- Contact clients through phone calls, emails, and other communication channels to invite them to our store.
- Build and nurture long-term relationships with clients, ensuring their satisfaction and loyalty.
- Maintain an organized client database using Microsoft Excel, tracking client interactions and preferences.
- Provide excellent customer service by addressing client inquiries and resolving issues promptly.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling.
- Prepare and analyze reports on client engagement and sales performance using Excel.
- Stay updated on product offerings and promotions to effectively communicate them to clients.
- Assist in developing and implementing CRM strategies to improve client retention and satisfaction.
-Requirements:-
- Proven experience in a CRM or similar customer-facing role.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Excel for data management and reporting.
- Excellent organizational and time management abilities.
- Customer-centric mindset with a passion for delivering exceptional service.
- Ability to work both independently and as part of a team.
- Attention to detail and a commitment to accuracy.
- Knowledge of [Fashion Clothing Studio].
-Education:-
- Bachelor's degree in Business, Marketing, or a related field (preferred but not required)
Job Types: Full-time, Fresher
Salary: - 20,000.00 - 28,000.00 per month
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
