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26/12 Syeeda
HR Recruiter at TTK Services Pvt Ltd

Views:183 Applications:40 Rec. Actions:Recruiter Actions:3

TTK Group - Customer Relation Role (0-4 yrs)

Bangalore Job Code: 103968

Executive/Senior Executive - Customer Relations

Educational Qualification: Graduate/Post-Graduate in any discipline

Experience: 1 - 3 Years

Location: Bangalore

Shift: Day (General)

Summary

Key Responsibilities

- Attending clients- enquiries and providing the required information / process to the clients in a professional way and in effective way to get the orders and thereby the satisfaction of clients

- Updating the client on the status of the order and sharing relevant reports in a set frequent manner.

- Should be updated with the recent process changes in the operational level and alert the clients for the upcoming cases.

- Handling escalations to certain level and to escalate to the respective person, when the order is not moving in the right direction.

- Sensitization of the client requirements and accordingly prioritize the activities

- Coordinate with internal stakeholders and clients for a smooth client relationship

Candidate profile

- Graduate with excellent communication skills both written and verbal

- Ability to speak fluent English with a neutral accent and no MTI.

- Proficiency in using Internet and MS office tools.

- Should be good at updations and follow-up.

- Should have logical thinking.

- Ability to handle pressure.

- Should be a team player.

- Should be able to interact with clients in a professional and in diplomatic manner.

If interested, kindly share your Updated resume 

Syeeda Arshiya
Management Trainee - Human Resource
TTK Services Private Limited
Mobile No - 6366226142
Landline No- 08042820532

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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