HR at Truvic Consulting Pvt. Ltd.
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Truvic Consulting - Telecalling Role (1-6 yrs)
Telecalling (nightshift)
- Handling US customers and providing VOICE based technical support
- Completely responsible for upsell troubleshooting Software, Network & OS related issues
- Should possess basic knowledge on networking concepts
- Should be able to troubleshoot with customers
- The desired candidate would need to have IT Knowledge and experience in Tech-support
- Candidate would be required to engage and build rapport with the new & existing customers
- Open to feedback & learning
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