Recruiter at TrueFan
Views:206 Applications:111 Rec. Actions:Recruiter Actions:0
TrueFan - Executive - Customer Support (1-3 yrs)
The Job Role and Responsibilities :
The primary responsibilities of a Customer Support Executive would be :
- Answer calls professionally to provide information about products and obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Manage a large number of incoming calls
- Fluency in a language like Hindi and English both are must
- Have experienced in WhatsApp,email chat to reach out customers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
