- Fleet Expert will work as decision maker for the trucker side, where he will be entitled to take decisions regarding truck on-boarding, trip finalization, ongoing trip issues or payment related issues, etc. Fleet Expert will make decisions regarding trucker side operations with taking the Admin team in confidence.

- During trucker on-boarding, if any of the truck owners is having more than ten numbers of trucks with the same owner; Fleet Expert will have to notify the accounts department about it for taxation purposes.

- Any kind of internal communication from trucker side such as communication with material side, admin team, accounts department or any other department of organization will be done only through Fleet Expert.

- The same way any communications from trucker side with individuals who are not part of an organization such as truck owners, transporters and other stakeholders will be done under direct monitoring of Fleet Expert.

- Fleet experts will also have to guide the executives to upload dummy truck-ads to keep the consignors engaged on our platform, but this task shall be done under strict monitoring of Fleet Expert.

- Fleet Expert will also have to guide and support the executives to finalize the trips.

- All the advance payments for finalized trips will be firstly verified by Fleet Expert, then only he/she will communicate it to the accounts department.

- During the loading process if there is any damage by the driver within the premises of the consignor, Fleet experts will have to communicate with the truck driver/owner and Subject Matter Expert/Channel Partner to make the settlements. In such cases the final decision will be taken by Fleet experts and Subject Matter Expertmutually with the admin team in confidence.

- The same way if there is any damage to the material while unloading, Fleet experts will communicate regarding these with truck driver/owner and Subject Matter Expert/Channel Partner to make settlements. In such cases the final decision will be taken by Fleet experts and Subject Matter Expert mutually with the admin team in confidence.

- In case of Payment delay or no payment conditions, Fleet experts will coordinate with Subject Matter Expert and take decisions for trip continuity.

- In case of any major breakdown, accident, material/vehicle damage or seizure of vehicle/material by any authority Fleet experts will have to communicate with the truck driver/owner to continue the trip.

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