About Tricog: Heart diseases are the leading cause of death in India. Much of this is preventable with good technology to detect, cure and manage the case. At - Tricog- each day we aim to achieve the same by building not just products but eco-systems for cardiovascular disease management. We are helping patients to get access to better diagnosis and better care, potentially saving their life and that is what motivates us. Our team works across the entire range including hardware, algorithms, software and medical expertise to solve this pressing problem. Our aim- changing the 80% chance that a heart attack will take your life to an 80% chance that you will survive. We use technology to help patients gain access to quick, accurate and affordable diagnosis, which can lead to significant mortality reduction.

Meet our founding team: Tricog was founded in January 2015 by Dr.Charit Bhograj, an Interventional cardiologist by training, Dr.Zainul Charbiwala, an electrical engineer and researcher by training, Udayan Dasgupta, an algorithms expert and Abhinav Gujjar, who is Chief Software Architect at Tricog.

Want to know more about us.. Check out our introductory video on YouTube:- https://www.youtube.com/watch?v=ks_kWWCIYtw

Qualification: Graduation in any discipline preferred Master Desired

Experience:

1. 5-7 Years

2. 2+ Years of sales experience will be valued

Competency:

1. Excellent understanding of business operations and procedures.

2. Excellent communication and interpersonal skills.

3. Strong organizational and planning skills.

4. Project management & strong Leadership skills

6. Techno-commercial skills and excellent negotiation skills

7. Prior experience in Healthcare/SaaS preferred

8. Experience using CRM - Problem-solving skills, time management and organization skills

9. Excellent in Google Suite with good analytical skills

10. Good experience in customer life cycle management

Responsibilities :

1. Lead Account Management Team/customer success team

2. Maintain optimal health of the account

3. Analytics on the performance of accounts by segments, zone, and account manager wise

4. Understanding the health of the account by doing data analysis and driving the team to improve the the health of the account by using different strategies.

5. Drive AR Collections (P) with the help of the account management team

6. Review of associated/sr. associate on daily/weekly/monthly task

7. Performance appraisal for associates/sr.associated

8. Exploring software tools aiming to streamline & automating present business process

Deliverables :

1. To align towards companies objectives.

2. Contribute towards Increasing MRR by identifying potential customers for upsell

3. Reduce churn

4. Build processes and systems in place for smooth and better management

5. Responsible for team targets and goals

6. Building strategies to ensure healthy customer relationships within the organization

7. Building the system with the help of data analysis to alert about the potential risky customers

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