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09/02 Kajol
Talent Acquisition at Treebo Hotels

Views:361 Applications:126 Rec. Actions:Recruiter Actions:29

Treebo Hotels - Online Reputation Management Professional (1-7 yrs)

Bangalore Job Code: 25759

RESPONSIBILITIES

- To take care of all guest-facing online channels which is inclusive but not limited to: Email Management,

- Social Media and Reviews on Online Travel Websites

- Ensure that all email communications on all guest-facing email accounts are responded to and ensure follow up on cases as and when required.

- Ensure that all social media communications from guests are responded to and ensure follow up on cases as and when required.

- Ensure timely response to guest reviews.

- Coordinate with internal teams to ensure that guest issues are resolved, including but not limited to, communicating with the guest in parallel to ensure resolution.

- Taking up other projects or assigned responsibilities on an ongoing basis

REQUIREMENTS

Education: Bachelor's Degree with strong command of the English Language

Work Experience: 1-3 years

- Preferably should have worked in an organization where the candidate has communicated to customers directly over email and social media.

- Basic proficiency in Microsoft Excel or Google Sheets

- Strong verbal and written communication skill

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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