About Treebo Hotels :

- Founded in 2015, Treebo is a new age hotel brand offering comfortable stays at budget prices.

- Staying at low-priced hotels has always meant making compromises on quality. One could book online but could hardly avoid the unwelcoming rooms and the indifferent service. Well, not anymore. At Treebo, we are putting dignity back into budget travel with our unmatched 100% Quality Guarantee.

- We are now in 42 cities all over India & more are upcoming.

- Treebo derives its name from - Bo Tree-, the fig tree under which Gautam Buddha attained enlightenment. The fig tree family - Banyan, Peepul among others - has inspired not just our name but also what we do. We aspire to emulate the vast reach of the fig trees. Starting with Bangalore, we will make sure we are available to serve guests wherever their travels take them. With the same obsession for quality. With the same penchant for conversations.

- The big difference between us and some of the other players is that, we will not work on a part inventory basis. We are not an aggregator - we are a budget hotel brand. We will take the full hotel as we believe that's the only way to have the enough control on the full experience of the property, rather than taking a few rooms, in which case, the property owner would perceive us as just another booking agent rather than the brand.

- Ours is a franchise model basically, we don't own or operate the assets but other than that we have the deep involvement in making sure that the hotel deliver the quality experience.

Company Website : http://treebo.com/

Position Background:

Candidates who are passionate about developing content. Ecommerce platforms are moving towards an age of developing content that engages customers beyond transactional messages. Developing content where you infuse images and features called out in a manner where the customer makes an informed buying decision is key in creating a lasting impact. This is where Catalog & Content comes in.

The Content Copy Editor would need to evaluate all aspects of content to understand if it is customer centric. Ensure that the content on the website is as per Treebo standards and customer centric. He or she will also coach and train content writers to improve language and customer facing content.

Responsibilities:

- Copy Editor would need to review and audit descriptions as per Treebo guidelines.

- Monitor, train and coach writers to help them come up with customer centric descriptions that meet process requirement and standards.

- Report results of evaluations to Quality/Operations/Other Stakeholders.

- Facilitate or participate in calibration sessions with Quality/Operations

- Ability to analyze performance for writers on the basis of writing skills and Auditing

- Familiarity with feedback fundamentals and coaching skills

Must Have Skills:

- Excel & RCA concept awareness.

- QC and documentation concepts.

Desired Skills:

- Graduate/Post Graduate in communication and language.

Added Advantage:

- Proficiency in use of the Quality systems such as TNA, 7 QC Tools etc.

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