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26/10 Ravi Jaiswal
Director at Insta Talent RecruitLLP

Views:49 Applications:11 Rec. Actions:Recruiter Actions:0

Travel Consultant - Customer Support (4-8 yrs)

Cochin/Kochi Job Code: 349874

- International and Domestic Ticketing

- GDS

- Issue/Reissue/Cancellation/Refund

- The Customer Support Executive is also known as the Travel Consultant (Customer Support). He/She answers customers' travel queries in airline ticketing arrangements, hotel accommodations and attractions.


- He/She answers queries on products and services, and provides up-to-date pricing and availability information. He/She also provides accurate visa requirements and application details at the time of ticketing.

- He/She is organized and service oriented. He/She advises on possible routing options and provides information on any safety alerts relating to the destination of choice. He/She also mentors the staff on all aspects of travel services.

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