Central Hiring Head at Sana Search International
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Travel Consultant - Customer Service - International Voice Process - BPO (0-3 yrs)
- We are glad to extend the invitation in joining hands with Sana Search International .
Travel Consultant
Job Location : Bengaluru (Bangalore)
Job Description : Primary Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
Education and Essential Experience :
- Grad (Fresher/Experience)or (U.g with exp)
- 6 months BPO or Travel experience
- Bachelor's Degree or Undergraduate dropouts
- Excellent Written and spoken communication, business technical writing
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
Open to work in a blended environment(Voice &Chat/Email)
We are looking for a travel consultant with great enthusiasm for travelling.
Requirements and Skills :
- Proven working experience as a travel consultant (freshers can also apply)
- Excellent knowledge of travelling software GDS system (Amadeus, Galileo,Sabre)
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
- Degree in travel and tourism, business in relevant field.
Key Enablers :
- Strong process orientation
- High energy, High Integrity & Work Ethics
- Strong interpersonal skills & ability to communicate effectively
- Strong problem solving skills.
Functional Area : ITES/BPO/KPO/Customer Service
Functional Role : Customer Care Executive/Customer Service Exec
Accolades :
- We train New Joiners on GDS (Amadeus).
- It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
- No Hidden charges