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01/11 Himanshu Joshi
Customer Service Sales Representative at Transcom

Views:27 Applications:12 Rec. Actions:Recruiter Actions:0

Transcom - Customer Service/Customer Support Role (1-2 yrs)

Delhi NCR Job Code: 350240

We are seeking dynamic individuals to join our Blusmart process. This role involves a blend of chat and voice interactions, providing excellent customer support to our clients.

Key Responsibilities:

- Handle inbound customer inquiries through chat and voice channels

- Provide accurate and timely solutions to customer issues

- Troubleshoot technical problems and guide customers through resolution processes

- Maintain accurate records of customer interactions

- Work effectively in a fast-paced, target-oriented environment

Required Qualifications:

- Graduate or Undergraduate degree

- Minimum 6 months of relevant experience (preferred) for experience candidates.

- Excellent verbal and written communication skills in English

What We Offer:

- Competitive salary package up to 24K CTC (Fresher) and 26K CTC (Experienced)

- 6-day work week with 1 rotational off

- Day shift

- Opportunities for career growth and development

To Apply:

Walk-in Interview

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