Transact Global - Team Leader - Customer Service - Travel Desk Process (2-5 yrs)
- Salary Take Home: Rs.25,000/- to Rs.35,000/- per month.
- Job Location: Bengaluru
- Languages: Excellent English, Hindi (Mandatory)
- Job Role : Team Leader
- Experience : 2 - 3 years of experience as Team Lead
- Work Timings: Rotational Shifts (Rotational week offs).
- Age : 18 Years to 34 Years
Summary of the Job
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines for your internal team
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Listen to team members- feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
Requirements
- Proven work experience as a team leader in Travel Desk Background
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
Documents required for Interview: Latest Resume
Qualification Required : Any stream Degree or 10 + 2 (PUC) can apply. Having relevant experience is an added advantage.
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