Transact Global - Customer Support Role - Voice Process (0-6 yrs)
JOB DESCRIPTION
Brief description of the Profile (Voice Process) :
You will be hired as Customer Support Representative wherein you will be provided with a
comprehensive training in all the major streams for Customer Service operations & Operations on each level of your growth. You would be provided with handsome remuneration with basic salary .
Job Location : Yeshwanth, Bengaluru.
Languages : Good English, Hindi, Other South Indian Languages
Job Role : Customer Support Role (VOICE)
Experience : 0 - 6 Months of experience .
Work Timings :
Week Off: 1 day rotational Off.
Age : 18 Years to 34 Years.
Qualification Required : Any stream Degree or 10 + 2 (PUC) can apply. Having relevant experience is an added advantage.
Summary of Job :
As the part of the responsibility, you shall be the voice of the Aster services
We focus to provide:
- Exceptional customer service to all enquiries, Emails, offers suggestions.
- Being polite, flexible and accommodating in efficiently handle large call volume
- Achieve and Maintain a consistent image of the service through performance and service orientation
- Ability to meet and exceed customer expectations to achieve customer delight.
Documents required for Interview : Latest Resume
Rounds of Interview:
1. HR - Face to Face, Aptitude Test (Minimum Test score - 80%)
2. OPS - Face to Face, Stability, Attitude, Knowledge Skills.
3. Client Round Final Round
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