HR Executive at TrakNTell
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Trak N Tell - Team Lead - Telesales (5-7 yrs)
Roles & Responsibilities:
- Trains the tele-sales team, as required
- Oversees the daily workflow and scheduling of the tele-sales team
- Conducts performance evaluations that are timely and constructive
- Implements sales strategies
- Communicates targets to the team
- Develops scripts for use by the tele-sales team
- Manages the telesales team
- Measures team performance
- Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices
- Encourages and motivates the tele-sales team to achieve their targets
- Prepares and presents weekly and monthly sales reports to Senior Management
