Founder at Kontech Consultants
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Trainee/Coordinator - Customer Support - BPO (0-3 yrs)
I have this requirement with one of the organization at Mumbai (Andheri) location. Freshers with good communication skills also can apply.
Please find attached JD for your reference.
- Answer inbound/outbound calls
- Handle email communication
- Document the calls to ensure all information in captured
- Make outbound calls to take feedback & Data Validation
- Candidates having Call Center experience would be preferred
- Good command of English and Hindi.
- Candidates having knowledge of additional language-Tamil, Telugu, Malayalam, Marathi, Bengali, Kannada, Nepali or Sinhalese etc. would have an added advantage
Notes :
- Willing to work in rotational shift(including night shift)
- 8 hours shift,6 days a week; no night shift for female candidates
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