About us :

- Tradeindia was started in 1996 to offer the Global Business Community a single platform to promote their products and services. Today, it provides a single platform to all the businesses (including SME's & MSME's) for the online promotion of their products and services. Its portal is an ideal forum for buyers and sellers from across the globe, who can interact with each other and conduct the business smoothly, securely and effectively.

- Today, tradeindia has taken the initiative to reform the client servicing segment by becoming a 360- Digital Marketing Solution Provider and an E-Marketplace. Not only it is assisting buyers and sellers to connect with each other, it is also providing support with payment protection plans (TI Pay), Collateral Free Loans (TI Lending) and Logistics (TI Logistics). In fact, tradeindia.com is the first company in the market which is providing E-Marketplace to SMEs along with solutions like Domain/SSL/Adword/SMO/FB Promotion.

Job Profile :

- We are looking for an enthusiastic Online Sale Representative to contribute in generating sales for our company.  

- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

- An effective Online sale representative must be an excellent communicator and have superior people skills.

- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibilities :

- Contact potential or existing customers to inform them about a product or service

- Answer questions about services of the company

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the company's reputation

- Go the - extra mile- to meet sales quota and facilitate future sales

- Keep records of calls and sales and note useful information

- Graduate with 0.6 - 4 years of experience as online sales representative or other sales/customer service role

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Good communication and interpersonal skills

- Cool-tempered and able to handle rejection

- Outstanding negotiation skills with the ability to resolve issues and address complaints

- Complete monthly sales Target

- Salary package 17K to 25K + incentives

Key Competencies :

- Communication skills

- Information gathering and management

- Persuasiveness

- Negotiation skills

- Stress tolerance

- High energy levels

- Self motivation

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