HR at Toshani Premium Digital Services Pvt Ltd
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Toshani Group - Technical Support Role (1-6 yrs)
- Technical knowledge - ATM installation, Computer Parts Knowledge, Digital Utility Services, Biometric Knowledge
- Handling Customers Queries over the Email, Chats and calls, dialler calling
- Assume responsibility of maintaining support ticket/complaint
Status within SLA guidelines
- Providing technical assistance for installing bio-metric devices by take a remote session
- Verifying B2B user's KYC documents and approve id- s
- Skills- Internet Trouble Shoot, Window Trouble Shoot
- Basic Knowledge of Computer
- Good Knowledge of CRM Portal
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