Toppr - Mentor - Education Sales (0-5 yrs)
About Us :
- Toppr is an adaptive after-school learning app for classes 5th to 12th. Our vision is to make learning personalized using technology. We believe each child is unique with distinct learning needs.
We are building Toppr as an adaptive platform that can increase engagement, optimize learning and improve outcomes. We have the widest syllabus coverage in India with over 20 subjects, 20 boards and 50 exams. Over 30 lakh students use the learning app. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms SAIF, Helion, and Eight Roads.
If the future of education interests you, we would love to talk about what you can bring to our team
Key Responsibility areas:
1. To prospect and retain clients.
2. To achieve budgeted targets in terms of a number of clients/volume of business & assets.
3. To understand student and parent needs & requirements and accordingly position products & services.
4. To recommend strategies students can use to achieve their career objectives, including specific recommendations in areas such as time management and study planning.
5. To ensure a one-point relationship for the client both on field and over phone.
6. To contact parents periodically and determine if they are satisfied with the service and returns generated.
7. To provide various performance reports and summaries of students to the parent.
8. To build and maintain client bases, along with relevant comments/remarks for future reference.
9. To conduct and assist in organizing seminars, workshops and other business development activities.
10. To prepare the MIS reports in the specified formats.
11. To handle customer complaints and coordinate with support team to resolve complaints.
12. Keeping track of competitor activities and analyzing latest market trends.
13. To be able to work on Saturday and Sunday (one week off between Monday to Friday)
Desired educational qualification:
1. BSc/MSc/Engineers with PCM/PCB in XI and XII
2. Knowledge about subject specific tips and tricks in PCMB
3. MBA with 0 to 3 years of experience in Retails Asset Products, Personal Loans, wealth management.
Desired skills:
1. Experience in wealth management/client management.
2. Excellent communication skills and pleasing personality.
3. Strong customer orientation.
4. Strong analytical and problem-solving skills.
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