Tootshi - Inside Sales Role (1-6 yrs)
Key Responsibilities :
- Handle calls on leads generated for clear aligner (Smile correction/ Smile straightening) services on our digital platforms.
- Describe the services and USP of the same and try to generate maximum conversions
- Regular follow-ups with potential clients/patients.
- Overall problem solving for customers and coordination as necessary.
- Handle any operations-related activities that may be required.
- Tabulate and record responses from all channels on excels.
- Generate relevant reports from the same.
- Schedule appointments for patients and coordinate with the required doctor who shall visit the patient.
- Analyze the quality of calls and strive for improvement.
- Preparing of daily reports and maintaining of daily data.
Requirements :
- Graduation/HSC with relevant experience.
- Great customer service skills, should able to tackle and answer all the queries.
- Must have excellent coordination skills, reading and writing skills.
- Should have great convincing skills.
- Advanced knowledge of Microsoft office.
- Strong problem solving, prioritizing skills and analytical skills.
- Ability to remain calm under pressure.
Benefits :
- High variable payouts.
- An ego-free work culture & chance to be a part of growing start up team.
- Daily challenges to be a better thinker & problem solver.
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