Location: Mumbai

About toothsi :

toothsi is a new age start-up in the dental space providing smile correction services athome.

toothsi utilises revolutionary Clear Aligner technology to make teeth straightening hasslefree and affordable. A desirous patient can have access to a superior quality, transparent and a convenient alternative to conventional braces treatment at home.

Key Responsibilities :

- Handle calls on leads generated for clear aligner (Smile correction/ Smile straightening) services on our digital platforms.

- Describe the services and USP of the same and try to generate maximum conversions

- Regular follow-ups with potential clients/ patients.

- Overall problem solving for customers and coordination as necessary.

- Handle any operations-related activities that may be required

- Tabulate and record responses from all channels on excels.

- Generate relevant reports from the same.

- Schedule appointments for patients and coordinate with the required doctor who shall visit the patient

- Analyse the quality of calls and strive for improvement.

- Preparing of daily reports and maintaining of daily data

Requirements :

- Graduation/HSC with relevant experience.

- Great customer service skills, should able to tackle and answer all the queries

- Must have excellent coordination skills, reading and writing skills

- Should have great convincing skills

- Advanced knowledge of Microsoft office

- Strong problem solving, prioritizing skills and analytical skills

- Ability to remain calm under pressure

Benefits :

- High variable payouts

- An ego-free work culture & chance to be a part of growing start up team

- Daily challenges to be a better thinker & problem solver

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