Assistant HR Manager at Toothsi
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Toothsi - City Head - Sales (5-10 yrs)
Key Responsibilities :
- Sales & Operations Planning for a City
Planning :
- Understand the entire business process flow and organize the Sales, Business Development & Operations team.
- Recruitment of team members for the Sales, Business Development & Operations teams with support of the HR team
- Distribution of targets amongst the team members to ensure that the monthly targets are achieved.
- Coordination with the Central Operations and Customer Experience teams at Head Office for smooth operations at City level
- Updating the management team with progress, challenges and developments on a periodic basis.
Sales :
- Allocation of yearly and monthly targets within the team members
- Tracking of progress of sales calls and business development
- Supporting the team with the right sales process for increasing conversions
- Implement systems and processes to deliver a positive customer experience
- Analyse sales performance and implement strategies to achieve sales targets
Operations :
- Closely work with the Inside Sales, Customer Support, Central Operations teams to ensure delivery of seamless customer experience.
- Organize and manage city level operations in a manner that all delivery commitments are met.
- Ensure optimum utilization of all team members
- Ensure achievement of timeline commitments and cost control
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