Toneop - Intern - Online Reputation Management (0-1 yrs)
Online Reputation Management Internship :
Glimpse about the Internship :
Responsibilities and Accountabilities :
- Monitor and review user comments, suggestions, feedback and complaints across social handles and platforms manually and using the related tools wherever possible.
- Connect, converse and engage with the target audience on digital platforms & across, on behalf of the brand thereby attending response management.
- Respond to negative comments, feedbacks, redressing complaints/grievances within the specified turn-around time thus making the user journey with the brand worthwhile.
- Create brand awareness by primary means of addressing user queries and maintaining the brand reputation by changing the perception of people online.
- Acknowledge compliments & showcasing the same on-brand social media pages.
- Identify and utilize social listening tools for response management.
- Should have a strong grasp of the different social media handles.
Soft Skills :
- Should have a strong desire to learn along with professional drive.
- Should have excellent verbal and written communication skills.
- Should have efficiency at MS Office.
- English Proficiency (Spoken)
- English Proficiency (Written)
Who can apply :
Only those Turks can apply who :
- Can start immediately.
- Are available for a duration of minimum 6 months.
- Have relevant cognitive skills and interests.
- Elated to start/restart their career can also apply.
Brownie Point s:
- Have worked on ORM.
- Have worked on Digital Marketing.
- Have worked in the conglomerate of the Health and Fitness ecosystem.
- Have worked on Canva.
Why Toneop:
- Opportunity to get a ticket of Rocketship.
- Opportunity to become a member of an elite club.
- Opportunity to work with a stellar team to shape up your career.
- Opportunity to get a Full-time opportunity after accomplishment of the internship.
- We do facilitate monthly training sessions to shape up your cognitive skill set.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
