Toneop - Intern - Online Reputation Management (0-1 yrs)
Online Reputation Management Internship:
Glimpse about the Internship:
- We are proactively scouting for a maverick who can play skin in the game and break the ice by getting the leverage of his/her cognitive skill set and can work wholeheartedly and tirelessly too. Mind you, This internship is all about wherein you have to work as a brand custodian by engaging with prospects across all social media handles and other pertinent landscape to intact the brand equity and reputation.
Responsibilities and Accountabilities :
- Monitor and review user comments, suggestions, feedback and complaints across social handles and platforms manually and using the related tools wherever possible.
- Connect, converse and engage with the target audience on digital platforms & across, on behalf of the brand thereby attending response management.
- Respond to negative comments, feedbacks, redressing complaints/grievances within the specified turn-around time thus making the user journey with the brand worthwhile.
- Create brand awareness by primary means of addressing user queries and maintaining the brand reputation by changing the perception of people online.
- Acknowledge compliments & showcasing the same on-brand social media pages.
- Identify and utilize social listening tools for response management.
- Should have a strong grasp of the different social media handles.
Soft Skills:
- Should have a strong desire to learn along with professional drive.
- Should have excellent verbal and written communication skills.
- Should have efficiency at MS Office.
- English Proficiency (Spoken)
- English Proficiency (Written)
Who can apply:
- Only those Turks can apply who:
- Can start immediately.
- Are available for a duration of minimum 6 months.
- Have relevant cognitive skills and interests.
- Elated to start/restart their career can also apply.
Brownie Points:
- Have worked on ORM.
- Have worked on Digital Marketing.
- Have worked in the conglomerate of Health and Fitness ecosystem.
- Have worked on Canva.
- N.B- Only folks who are willing to relocate to Bhopal and can join immediately should apply.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.