Human Resource Manager at Togwe
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Togwe - Lead/Executive - Customer Support (1-3 yrs)
- We are hiring for a couple of positions at Togwe, Jaipur.
About Togwe :
- One Stop Solution for all Gaming & Fantasy Sports Queries, Assistance & More,for more information about company please visit our website at https://togwe.com/#
Designation : Customer Support Executive/Lead(Inbound)
Job Responsibilities :
1 Efficiently and effectively handle queries from customers on chat, email and phone
2 Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.
3 Monitor the performance of all customer-related operations and provide progress and status reports.
4 Maintain full working knowledge of all functions within the department
5 Preferable knowledge of Fantacy Sport Gaming industry
Desired Skills and Experience :
- Minimum 1-year experience working as a Customer Service Agent/Executive
- Fluent in English is a must both verbal and written
Education : University graduate
- Good knowledge and use of Microsoft Office
- Excellent writing, communication and time management skills
You can have :
- Must have own Laptop/Internet Connection and
- Quality earphone etc
Location :
Initial Work from home, once office resume job location will be Jaipur.
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