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27/11 Ashish Singh
Senior Manager - HR at Times Professional Learning

Views:573 Applications:90 Rec. Actions:Recruiter Actions:23

Times Centre For Learning - Program Advisor (6-10 yrs)

Mumbai Job Code: 100350

Job Description - Program Advisor

Location - Mumbai

Nature of job - Interaction with Senior and Mid-level working professionals to check and build interest on various Programs offered by top Indian and International Institutions.

Purpose - To help sell such programs to target leads.

Job duties : 

- Engage with Senior and Mid-level professional via phone. Build interest in participating in relevant program and achieve set number of enrolments.

- Shortlist and schedule appointment for a discussion via Phone, Skye or in person.

- Assist the leads on all information actively till closures.

- Record information / interaction in CRM software on an ongoing basis.

Responsibilities :

- Provide correct and authentic information to the prospective participant.

- Achieve Set Target of Enrollments in Various Programs.

- Follow policies and procedures for smooth and seamless operations.

- Error-free documentation and information capture.

- Attend all trainings and learning sessions for self-development.

- Contribute to team goals.

Skills -

- Excellent communication skills.


- Fluency in English communication.

- Listening skills.

- Strong persuasion skills.

- Proficiency in MS Office, and handling tools like mail merge, emails, internet, knowledge portals and social media platforms.

- Ability to assess customer needs.

- Ability to accept and give feedback.

- Ability to communicate with senior working professionals.

Personality Traits :

- Pleasant and happy demeanour.

- Positive attitude. 

- Inherent sense of security.

- Strong sense of integrity and ethical behaviour.

- Willingness to learn.

- Adaptability.

- Respectful, Co-operative and helpful behaviour. 

Education : Graduate or MBA

Experience - 6-7 years of relevant experience, Strong experience of engaging with Senior and Mid-level professionals. Executive Search/ Training & Development/selling of educational products, experience is preferred.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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