Thomson Reuters Foundation - Analyst - Client Support (1-4 yrs)
- Thomson Reuters is a leading provider of information and technology solutions to the global financial community. Client Support Analysts are a key and valuable link between our product & services offerings and our customers. Combining a thorough knowledge of capital markets and Content, with expertise of our software, CSAs will be responsible for providing real time Market Data support for Thomson Reuters Sales, Buy side trading, brokerage & exchange clients on multiple global and domestic workstations and various financial applications & content.
- This role sits within our Financial & Risk (- F&R- ) business. On October 1, 2018, Thomson Reuters sold a 55% majority stake in F&R, entered into a strategic partnership with private equity funds managed by Blackstone, and retained a 45% interest in the business. In India, the transaction has a delayed closing date as it is subject to specified regulatory approvals and customary closing conditions. When the transaction closes in India, this role will be included in the new F&R entity.
- Client Support Analyst will respond to incoming Client questions regarding Thomson Reuters products and services.
- The incumbent of this role will maintain all aspects of the customer relationship, assisting clients in various data and account service via Phone / emails.
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