Job overview (Only Female Candidates)

- We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive's responsibilities include cross-selling or up-selling our courses where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

- To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to deliver the desired results as well as demonstrate exceptional communication, negotiation, and customer service skills.

- You will be working with The Yoga Institute, one of the world's oldest organized centre of Yoga. Please visit our website: https://theyogainstitute.org/ and our social media handles: https://www.youtube.com/c/theyogainstituteofficial; https://www.instagram.com/theyogainstituteofficial/?hl=en to understand our work

Telesales Executive Responsibilities :

- Converting leads to possible clients.

- Calling potential customers to persuade them to enroll for our courses / products.

- Accurately recording details of customers- purchase orders.

- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Telesales Executive Requirements:

- 3-4 years of tele calling exeperince.

- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

- Certified Sales Professional (CSP) accreditation is advantageous.

- Proven experience working as a telesales executive.

- Proficiency in all Microsoft Office applications.

- The ability to follow scripts.

- Strong negotiation and consultative sales skills.

- Excellent organizational and problem-solving skills.

- Effective communication skills.

- Exceptional customer service skills.

- Soft spoken, humble and positive in approach.

Working Hours: Monday to Saturday, 10.00 am to 7.00 pm

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