About Us:

Nyati Group is a leading organization with a strong presence in Real Estate. We are committed to providing excellent customer service and are looking for passionate individuals to join our growing team.

About the Role:

We are seeking two enthusiastic and results-oriented individuals to join our call center team at our Mohmadwadi, Pune location. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries promptly and efficiently.

Responsibilities:

- Answer inbound calls from customers in a timely and professional manner.

- Provide accurate and helpful information to customers regarding our products and services.

- Resolve customer complaints and inquiries efficiently and courteously.

- Upsell and cross-sell products and services to customers where appropriate.

- Maintain accurate records of customer interactions.

- Meet and exceed daily call volume and sales targets.

- Contribute to a positive and supportive team environment.

Qualifications:

- Excellent communication and interpersonal skills, both written and verbal.

- Fluency in English and Hindi languages is mandatory.

- Ability to handle multiple tasks simultaneously and prioritize effectively.

- Strong problem-solving and decision-making skills.

- Ability to work independently and as part of a team.

- Positive and enthusiastic attitude with a strong commitment to customer service.

Age upto 28 years.

Benefits:

- Competitive salary and benefits package.

- Opportunity to work in a fast-paced and dynamic environment.

- Chance to make a real difference in the lives of our customers.

- Weekly off permitted.

How to Apply:

If you are interested in this exciting opportunity, please forward your CV to 9922353656 on WhatsApp.

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