HR Recruiter at The Knowledge Academy
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The Knowledge Academy - Manager - Inside Sales - B2C Vertical (1-6 yrs)
Inside Sales Manager B2C IC US Shift
Job Description :
Function : Sales and Business - Sales/Business Development
- This role would be part of the B2C sales function for our International Business. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.
Responsibilities :
- New Customer Acquisition.
- Conversion of leads received through various marketing channels.
- Preparing short-term and long-term sales plans towards reaching the assigned goals.
- Consistently achieve revenue targets in line with team/organisational objectives.
- Proactively identifying cross-selling/up-selling opportunities with the existing customers.
- Identifying references through the existing customer base to increase the sales pipeline.
- Customer Relationship Management.
- Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback.
- Key Account Management.
- New account development.
- Operations and Reporting.
- Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction.
- Timings : 8 pm - 5 am IST
- Working Days : Five-day work (Saturdays and Sundays are off)
Why Explore a Career at The Knowledge Academy
- The Knowledge Academy is the largest Accredited Global supper of training. We have provided training for over 100,000 Delegates Worldwide and over two-thirds are returning customers. The Knowledge Academy (TKA) provides certified training courses over 1000 locations globally. We have an above industry pass rate of 98%, in some cases delegates achieve maximum marks!
- We are accredited by key leading authorities including AXELOS, APMG, BCS, ICASA, PMI and more. TKA has been recognized by The Times, The Mail and PWC for excellence in learning.
- We have over 3,000 highly experienced instructors, with real-world subject matter experience. TKA can offer a variety of training methods including:
- Online Instructor-Led Training
- Online Self-Paced Training
- Onsite/In-House
- Classroom
- Each of these can be tailor-made.
- Our Clients and Delegates, we deliver solutions to corporate, government agencies, Public sector, Multinational organisations and private individual.
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