- Conversion of leads received through various marketing channels

- Coordinating with field sales team to help generate meetings and sales pipeline

- Preparing short-term and long-term sales plan towards reaching the assigned goals

- Consistently achieve targets in line with team/organizational objectives

- Proactively identifying up-selling opportunities with existing customers

- Identifying references through the existing customer base to increase the sales pipeline

- Customer Relationship Management

- Key Account Management

- Managing pre-sales to post-sales support activities for the assigned

- Follow up on leads and conduct research to identify potential prospects.

- Implementation of the self-booking tool to converted customer

- Provide training to the customers

- Scheduling product demos with potential prospects

- Actively use online business platforms such as LinkedIn and email marketing tools to generate leads

- Build a pipeline of potential prospects through cold calling and fix appointments

- Liaise with various vendors and support proper fulfilment of services.

- Provide weekly, monthly reports to key stakeholders.

General guidelines:

- To maintains quality service by establishing and enforcing organizational standards, quality & ethics

- Adapt to open culture / environment where team spirit, ideas, passion, energy level, emphasizing excellence, creativity & motivation take centre stage.

- Weekly reporting standards (every Saturday) to be maintained.

- Ensure set targets are met and exceeded.

- Ensure continuous learning through internet, assigned training and self-learning on tools and techniques. Be technology focussed at all times.

- Proactive, accurate and attention to detail will be hallmarks.

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