Freelance Recruiter at Freelance
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Territory Service Manager - Automobile (1-6 yrs)
1. To support customers and products after sales.
2. Implement policy and SOPs at Channel partners and grow business parameters
3. To have good communication and management skills to manage the networks
Customer :
- Zero Consumer Dissatisfaction through ICMS
- Gen Next Service Infrastructure
- Service Promotional Activity to improve footfalls at our authorized channels & enhance Brand Imagery
- Ride Safe Programme
- Managing Service experience through Call Center
- Expanding Service reach through Network Expansion
- Building relations with Customers: CRM Goodlife Card Usage at Workshop & Renewal
Process :
- Strengthening the Workshop processes by continuous monitoring and improvement in field
- Regular Feedback on Products Quality for Improvement
- Ensuring regular & Quality submission of Warranty claims
- Quality feedback to plant team for product improvement
- Ensure timely submission and Feedback in warranty
- Ensuring the training of the 100% staff of the Workshop.
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