Our client is an international company providing hardware and fitting systems and electronic access control systems. Around the world, customers from the furniture industry, dealers, joiners and cabinet makers, as well as architects, planners and builders all rely on their expertise and performance.

Designation : Terrritory Manager OEM (Sales)

Job Location : Jaipur

Experience : 3-6 Years

Salary : Upto 8 LPA

Qualification : Btech or Btech and MBA

Additional Skills : Excellent written and spoken English, Excellent communication skills.

Job Description:

CLIENT MANAGEMENT :

- Managing existing and new clients on day to day basis.

- Identify Potential New customers and provide preferential services.

- Managing complete Primary/Secondary through direct sales and through distributor.

- Create awareness and penetration of new launched products.

- To regularly monitor sales figures and product mix of the customers w.r.t allotted territory.

- To provide regular feedback about product demand, market trend, competition, product quality issues to the Product Management Team.

BUSINESS DEVELOPMENT :

- Regular meeting with existing customers design & technical team at OEMs factory.

- Develop relations within industry to generate new leads.

- Conducting regular training sessions for customers with the help of training team.

- Work on specifications and offer customized solutions to suit customer needs.

- Provide demonstration and sampling of products.

SALES PERFORMANCE :

- Responsible for achievement of sales targets for the area.

- Ensure timely billing to customer. Manage the collection process so that receivables are accrued within the prescribed time line.

- To submit consolidated Weekly and Monthly activity reports to the Reporting Manager as per assigned formats.

SOLUTION TO CUSTOMER QUERY :

- To ensure that all customer complaints are handled on priority and feedback related to same is provided to customer and company.

- Review all customer queries and complaints from sales or directly from the customer, analyze the problem, and provide proper solutions.

- Escalate new and unique issues to relevant people in the organization for knowledge and resolution

- Remain self updated on product knowledge enabling appropriate solutions to customer queries.

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